Author: kswarthout

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Posted on December 5, 2024

New Whitepaper: Smart Home Technology & the Future of HVAC

[vc_row full_screen_section_height="no"][vc_column][vc_column_text]According to the ACCA, the HVAC industry is poised for explosive growth in the coming decade. At the same time, challenges like technician shortages and high customer acquisition costs are testing traditional business models. The rewards will be substantial for companies that adapt to the new reality; for companies that don’t, it might be a struggle just to survive. In this comprehensive analysis, we delve into the causes of these challenges, expose the inadequacies of current solutions, and present a...

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by kswarthout

Posted on December 2, 2024

Partner Resources

Retention is the New Acquisition: The Power of Customer Retention Over Recruitment

[vc_row full_screen_section_height="no"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][qodef_separator position="center" thickness="50"][vc_column_text] In the evolving world of HVAC installation and service, the constant pursuit of new customers can feel like a relentless treadmill – one that demands significant resources while offering no guarantees. However, what if we told you there's a secret growth engine hidden in plain sight? It's the often-overlooked power of customer retention, and it could be the key to unlocking sustainable success for your HVAC business. [/vc_column_text][qodef_separator position="center" thickness="30"][vc_column_text] The Costly Pursuit of Acquisition Let's begin by...

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by kswarthout