The Smarter HVAC Maintenance Plan

The Smarter HVAC Maintenance Plan

Make our plan your own. Create loyal customers by offering proactive service and innovative, user-friendly technology.

Become a Partner

A Better, Smarter Maintenance Plan

Maintenance plans are a good way to retain customers and ensure you’re in their homes 1-2 times annually. But, with renewal rates hovering between 20% and 50%, they’re far from a sure thing. With Building36’s Smarter HVAC Maintenance Plan you can provide stellar customer service and build a customer base that keeps coming back, year after year.

Boost Customer Loyalty

Better service means happier customers; Our maintenance plan boasts an industry-leading 93% retention rate.

How it Works

Install a Building36 thermostat in the customer’s home. Thermostats proactively monitor HVAC systems 24/7.

A system issue is detected! Alerts are sent to you and the homeowner. Our triage team promptly follows up with additional details delivered right to your inbox.

The homeowner can conveniently schedule an appointment with you in the app, or you can proactively reach out.

Be Your Customers’ Go-To Service Provider

Gain a competitive edge with high-visibility branding and recurring touchpoints. Add your company name and logo to our smart thermostats, the customer mobile app, and system health reports.

Regular maintenance reminders and pre-season system tests also keep your business top of mind!

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Building36 Partner Testimonial

“We love the Building36 platform because it provides a level of service that our competition cannot provide. The ability to monitor our customers’ air conditioning systems through the thermostat or know if there is a potential water problem through their water sensors is invaluable, and you can’t find it anywhere else.”

— Cory C., Smart Home Advisor, Jon Wayne Service Company

“We’ve gone from a 20-25% retention rate to a 80-85% retention rate [with Building36]. It’s even harder for the customer to leave because they love the benefits of the Building36 smart home products.”

— Stephen B., General Manager, Aiello Home Services

“The thing that I love about Building36 is that it’s more of a partnership. We have constant training and if we’re having issues with anything, we can contact them and all the way up through the president of the company will respond if we need them to”

— Jeff R., Owner and General Manager, On Time Service Pros

“Building36 offers truly innovative products that can’t be found elsewhere in the market. The support they’re able to provide through remote diagnostics tools allow us to service our customers efficiently, ensuring that any heating or cooling problems are swiftly resolved. Their kitted solutions make it simple to sell smart home products, providing a great recurring avenue for the trade.”

— Stephen B., General Manager, Aiello Home Services

Become a Partner

Our team will work closely with you to understand how you operate today and how best to incorporate the Smarter HVAC Maintenance Plan into your business model.

Let’s Get Started!