Homeowners
Building36 smart home products are sold, installed, and supported by a network of authorized service providers. They deliver the convenience you expect—and go further by helping to prevent water damage, avoid HVAC system failures, improve safety, and reduce utility bills.
Find a Service Provider
Your trusted service provider can also remotely monitor the performance of your home’s critical systems to spot small issues before they become big problems – like your AC crashing during the hottest weekend of the year.
Resources
Smart Tips Videos
Thermostat Schedules – Mobile App
Thermostat Schedules – Website
Places
Frequently Asked Questions
What is Building36?
Building36 is an Alarm.com subsidiary and leading smart home technology provider in the HVAC space. We develop solutions specifically for the plumbing, HVAC, and electrical trades. Our award-winning technology is used by over 5 million people to help protect what matters most.
How do I get started with Building36?
Building36 smart home solutions are sold, installed, maintained, and monitored by a network of authorized service providers. Submit your information, and we can connect with an authorized Building36 partner in your area!
I moved into a home with a Building36 thermostat. How do I control it with my mobile phone?
Building36 smart home solutions app requires a cellular hub and a Smart HVAC Maintenance plan. Contact one of our authorized HVAC partners to subscribe and benefit from 24/7 system monitoring, energy-saving remote control and automation features, and more!
Note: A subscription is not required to use your thermostat. You can adjust the settings manually on the thermostat.
How do I find my Building36 provider’s contact info and access support resources?
To find the support number for your service provider and access help documentation, follow the steps below:
- Open your Building36 app or log in to the customer website
- Select the menu button in the upper left corner
- Select “Support”
Where can I download the Building36 Home mobile app?
The Building36 Home app for phone and tablet can be downloaded for free on Google Play Store and Apple App Store.
How do I reset my login credentials?
After opening the mobile app, tap “Login Help” and follow the steps to reset your username or password. You can also change your password by visiting this page and selecting “Forgot Password?”
Are your products available through Amazon, Home Depot, or other retailers?
No, all our devices are professionally installed and maintained by our contractor partners and can only be sourced through them. To find a Building36 partner in your area, submit your information here.
Who are your ecosystem partners?
Our best-in-class software seamlessly integrates with the industry’s most advanced smart home solutions. A complete list of ecosystem partners can be found here.
Do I need Wi-Fi to use your platform?
Unlike other systems that rely on Wi-Fi to connect to the cloud, Building36 systems use a dedicated, secure cellular connection to provide reliable and uninterrupted service for your household.
What makes Building36 solutions “smart”?
Here are some key features that make Building36 solutions “smart” and benefit you, the homeowner:
- 24/7 system monitoring: Real-time alerts are automatically triggered to you and your HVAC contractor when system issues occur.
- Automation: Building36 products can be automated using schedules, rules, geofencing, and more, optimizing comfort and saving you money on utilities.
- Remote control: Turn devices on and off, adjust temperatures, and more wherever you are, any time of day.
- Data-Driven Insights: We use data analytics and machine learning to optimize system performance, providing insights that enhance energy efficiency, reduce costs, and improve comfort.
- Integration and Control: Building36 integrates with a wide variety of smart home products — HVAC, plumbing, lighting, locks, video, and more. A customer can control their entire smart home using just one app or via the customer website.
Why partner with Building36?
Our innovative technology and comprehensive support help you turn one-time jobs into life-long customers.
