Stop Chasing Customers. Start Building a Business That Keeps Them.
Turn your existing customer base into a predictable, recurring revenue engine — powered by connected technology that’s branded as your own.
A Maintenance Plan That Works as Hard as You Do
Traditional maintenance plans get you in the door 1–2 times a year, but with renewal rates between 20–50%, most customers don’t stick around. Building36’s Smarter HVAC Maintenance Plan changes that. Connected hardware, 24/7 monitoring, and a fully branded app keep your business in your customers’ homes every single day, not just at service time.
Boost Customer Loyalty
Better service means happier customers; Our maintenance plan boasts an industry-leading 93% retention rate.
Increase Visibility
With your name on the thermostat and heavily-used app, customers associate your name with HVAC, rather than big tech brands, like Nest and ecobee.
Reduce Your Marketing Costs
On average, it costs $350 to acquire a new lead. Save on marketing costs by building a base of return customers you can rely on.
Smooth Out Peak-Season Demand
With 24/7 monitoring and alerts, you can identify issues in the off-season before they become peak-season disasters.
Smarter Business. Happier Customers.
93%
Renewal Rate For Smarter
Maintenance Plan
5x
Higher Customer Lifetime
Value (CLV)
4.7 stars
Customer Mobile
App Rating
86%
Lower Cost Avg.
per Lead*
*Energy.gov and Air Conditioning Contractors of America (ACCA)
How it Works
Install a Building36 thermostat in the customer’s home. Thermostats proactively monitor HVAC systems 24/7.
A system issue is detected! Alerts are sent to you and the homeowner. Our triage team promptly follows up with additional details delivered right to your inbox.
The homeowner can conveniently schedule an appointment with you in the app, or you can proactively reach out.
The Smarter HVAC Maintenance Plan
Traditional maintenance plans leave much to be desired for HVAC contractors and their customers. With the Smarter HVAC Maintenance Plan and smart home products from Building36, you can deliver superior value to your customers and become their HVAC provider for life.
| The Smarter Maintenance Plan | Traditional Maintenance Plan |
|---|---|
 Customer Loyalty |
 Customer Ambivalence |
|
Daily Engagement |
Low Engagement |
|
Your Brand |
Big Tech Brand |
|
Proactive Service |
Reactive Service |
|
Year-Round Service |
Peak-Season Spikes |
|
In-App Booking |
Manual Booking |
Building36 Partner Testimonials
“I couldn’t think of a better partnership or service.”
— Eddie S., Vice President of HVAC Services, Michael & Son
“We’ve gone from a 20-25% retention rate to a 80-85% retention rate [with Building36]. It’s even harder for the customer to leave because they love the benefits of the Building36 smart home products.”
— Stephen B., General Manager, Aiello Home Services
“The thing that I love about Building36 is that it’s more of a partnership. We have constant training and if we’re having issues with anything, we can contact them and all the way up through the president of the company will respond if we need them to.”
— Jeff R., Owner and General Manager, On Time Service Pros
“Building36 offers truly innovative products that can’t be found elsewhere in the market. The support they’re able to provide through remote diagnostics tools allow us to service our customers efficiently, ensuring that any heating or cooling problems are swiftly resolved. Their kitted solutions make it simple to sell smart home products, providing a great recurring avenue for the trade.”
— Stephen B., General Manager, Aiello Home Services
Ready to Build a Business That Keeps Customers Coming Back?
Our team will map out exactly how the Smarter HVAC Maintenance Plan fits your operation. No commitment required to start the conversation.
Fill out the form below, and we’ll be in touch.