The future of HVAC growth starts here

A free ebook for HVAC owners and operators on how smart technology and proactive service models are reshaping the industry in 2026 and beyond.

Learn how to:

  • Reduce reliance on paid customer acquisition
  • Build recurring revenue with proactive service plans
  • Make better use of your existing technician workforce

Download the free ebook

Get instant access to The Future of HVAC: Smart Strategies for Growth in 2026 and Beyond.

Why Smarter Maintenance Plans outperform traditional models

Most HVAC maintenance plans were built for a different era — one where customer relationships were limited to seasonal visits and service calls. Today’s homeowners expect visibility, convenience, and proactive support.

This comparison shows how smarter, technology-driven maintenance plans help HVAC businesses move from reactive service to long-term customer relationships — and why that shift matters for retention, revenue, and operational efficiency.

The Smarter Maintenance Plan Traditional Maintenance Plan

Customer Loyalty
Industry-leading 93% retention rate

Customer Ambivalence
20-50% retention rates

Daily Engagement
Homeowner uses highly-rated app 1.7x/day

Low Engagement
Homeowner sees you 1-2x/year

Your Brand
Your name and logo on app and thermostat

Big Tech Brand
Honeywell, Nest, ecobee, and other big thermostat brands top of mind

Proactive Service
24/7 system monitoring and alerts

Reactive Service
System breaks and customer reacts

Year-Round Service
Pre-season testing and maintenance reminders

Peak-Season Spikes
Issues detected during peak season

In-App Booking
Appointment scheduling in customer app

Manual Booking
Numerous outbound calls to set up appointments

Trusted by HVAC Teams Nationwide

I couldn’t think of a better partnership or service.

— Eddie S., Vice President of HVAC Services, Michael & Son

We’ve gone from a 20-25% retention rate to a 80-85% retention rate [with Building36]. It’s even harder for the customer to leave because they love the benefits of the Building36 smart home products.

— Stephen B., General Manager, Aiello Home Services

The thing that I love about Building36 is that it’s more of a partnership. We have constant training and if we’re having issues with anything, we can contact them and all the way up through the president of the company will respond if we need them to.

— Jeff R., Owner and General Manager, On Time Service Pros

Building36 offers truly innovative products that can’t be found elsewhere in the market. The support they’re able to provide through remote diagnostics tools allow us to service our customers efficiently, ensuring that any heating or cooling problems are swiftly resolved. Their kitted solutions make it simple to sell smart home products, providing a great recurring avenue for the trade.

— Stephen B., General Manager, Aiello Home Services

About Building36

Building36 helps HVAC professionals strengthen customer relationships through smarter technology and proactive service models. Our platform is designed specifically for HVAC businesses, giving contractors the tools to identify issues before breakdowns, deliver year-round proactive service, generate low-cost service leads, and strengthen customer loyalty and retention.

With Building36, HVAC teams can move beyond seasonal peaks and build lasting, predictable revenue.

Our solutions enable contractors to proactively identify HVAC issues, generate low-cost service leads, and deliver exceptional customer service. We help hardworking HVAC shops thrive by creating customers for life.

Ready to grow smarter in 2026?

Download the free ebook and get practical insights HVAC leaders are using to modernize their operations and stay ahead of industry changes.

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